Category Archives: Cheap flights

Why did easyJet cancel our booking … but fail to tell us?

If we had turned up we would have been denied boarding – I’d like to know if I can make a claim

In December I booked an easyJet flight for my girlfriend from Agadir, Morocco back to London (Gatwick) and, because it was less than 30 days before departure, we checked her in and printed the boarding pass.

The day before her travel I noticed, by chance, that the money had been refunded to the credit card and I became suspicious. The easyJet website showed no booking.

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Source: gad